Novael (the "Company") operates NOVAEL.shop and provides premium wellness products. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our site and use our services. Please read carefully.
Information we collect
- Contact information you provide when you register or make a purchase (name, email, shipping address, phone).
- Payment and order information necessary to fulfill purchases (you may be redirected to a payment processor; we do not store full card numbers on our servers).
- Usage data about how you interact with our site (pages visited, time spent, clicks, device and browser information).
- Marketing preferences and communications responses.
How we use your information
- To process orders and manage account details.
- To communicate about orders, products, and promotions with your consent.
- To improve our site, products, and services, and to personalize your experience.
- To comply with legal obligations and resolve disputes.
Sharing and disclosure
We may share your information with trusted service providers (fulfillment, payment processing, email delivery, analytics) and as required by law. We do not sell your personal data to third parties.
Cookies and tracking
We and our partners use cookies and similar technologies to provide, analyze, and improve our services. You can manage cookie preferences via your browser settings.
Data security and retention
We implement reasonable security measures to protect your data. We retain information for as long as necessary to fulfill the purposes described in this policy, or as required by law.
Your rights
You may access, correct, or delete your personal data, and withdraw consent where processing relies on consent. To exercise these rights, contact us at hello@xquisitebotanicalsllc.shop.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice here and update the effective date.
Contact us
If you have questions about this Privacy Policy, please contact hello@xquisitebotanicalsllc.shop.
